Balancing Building Right with Shipping Fast
Several years back I was in a program role supporting high-visibility digital platform launches. As usual for such a role, I was responsible for driving an on-time release tied to contractual distribution milestones. Meanwhile, a senior engineer was focused on refactoring part of the integration layer to improve long-term maintainability. We were seemingly at cross-purposes, because my goal was to schedule adherence and certification readiness, and the senior engineer was technical sustainability and reducing future defects. These priorities seemed to be in tension, as deeper refactoring risked delaying launch. How could we move forward? Thinking it through, I decided that instead of forcing a trade-off, I would facilitate a working session to break the work into phases. That is, we would identify what refactoring was critical for launch stability versus what could be sequenced into a fast-follow release. Through this process we aligned on a minimal, high impact improvement set that re...